Message from Our CEO

Dr. Robert PryorQuality from the Start

Quality. It’s what patients expect from health care providers when they entrust their care to us. It’s what payers, policy makers, patient advocates, the government and industry experts will rate us on when determining which health care delivery models can serve as national examples. And it is what Scott & White has stood for from the start.  

From our fledgling days of providing care to Central Texas railroad workers before the turn of the 20th century, Scott & White has built a reputation for quality patient care. We have achieved this primarily through one, guiding principle: at the core of everything we do is in the best interest of the patient.  

Our Pledge to You

But it’s not enough to live by this principle. As our patient, we want to let you know how well we are doing in fulfilling this expectation. Scott & White supports transparency and advocates the inclusion of patients as partners in decisions about their health care. We recognize that public reporting of quality data is meant to advance both of these goals.  

Our Continuing Commitment

To that end, we have established this website where you can see for yourself how we measure up to some key quality metrics. Scott & White has believed in and practiced accountable care for over 100 years. This website is another example of our continuing commitment as an accountable health care organization.  

We encourage patients to keep in mind when viewing our quality website that it is just one of many resources to consult when making health care decisions. Another important resource to include in that process is your physician and health care provider team. We hope you will make use of all the resources available to you in making informed decisions about your care. 

To your good health,

Robert W. Pryor, M.D.

President and Chief Executive Officer


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