Contact Us

To contact  one of our clinics, hospitals or pharmacies, find a location or


For your convenience, we have include several methods for you to reach us with your questions, comments or concerns. For your protection, please do not submit your personal information — such as confidential/sensitive information, refill requests, social security numbers or credit card numbers — through our general contact forms or email addresses.

Health and Medical Questions

For questions after hours, call 254-724-7037 or 800-724-7037.

Patient Relations

If you have concerns about your patient care, please call 254-724-3035 or contact Patient Relations online.


Submit a comment concerning the website.

Contact a Patient

To contact a hospitalized patient, call the admitting hospital directly.

Send a Patient Greeting

You may also send a hospitalized loved one a message through our online patient greeting form, available for patients at:

  • McLane Children's Scott & White Hospital - Temple
  • Scott & White Hospital - College Station
  • Baylor Scott & White Medical Center - Round Rock
  • Scott & White Memorial Hospital - Temple
  • Baylor Scott & White Continuing Care Hospital

Contact an Office or Department

To find a phone number to a location's specific service or office, visit the Scott & White phone directory.

Patient Financial Services

Financial Counseling: 254-724-2879
Billing Inquiries: 800-994-0371

Email questions to Send an e-mail

Scott & White Health Plan

Phone: 800-321-7947

Medical Records

Phone: 254-724-4713
Toll free: 800-725-2768
Fax: 844-332-7383

Contact Release of Information for assistance in obtaining copies of your medical records.

Release of Medical Information Form PDF Document
Release of Information, Frequently Asked Questions PDF Document

Forma de consentimiento para la otorgación de información médica PDF Document
Consentimiento para hacer pública la información, Preguntas Frequentes al Respecto PDF Document

Career Opportunities

Phone: 800-527-JOBS (5627)

View available positions.

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