Professional Services
Allied Health Education
Allied Health Education is responsible for the coordination of allied health education programs and affiliation agreements throughout Scott & White. The department assists with the initiation, finalization and tracking of both allied health and nursing affiliation agreements with outside academic institutions. In addition, the office works with Scott & White departments and local colleges and universities to meet the professional personnel demands of the institution.
Animal Facility
Accredited through the American Association of Laboratory Animal Care since 1972 and in accordance with federal and state regulations, the Animal Facility provides housing and complete husbandry for animals that are utilized for research and education purposes. In addition to husbandry, the staff provides assistance and performs many technical and surgical procedures.
Biostatistics
Biostatistics offers statistical services ranging from initial consultations on the design of research projects to the final data analysis and presentation. The staff is comprised of biostatisticians who consult with investigators on study design and provide analyses of study results and data management specialists who design data collection forms, key and manage study databases and maintain close contact with study coordinators and research assistants.
Cancer Center for Prevention and Care
The Cancer Center for Prevention and Care (CCPC) is comprised of several programs, each of which focuses on one or more aspects of cancer including education, prevention, detection, treatment, clinical trials, survivorship and community.
Approximately 25 clinical research staff work with their physician investigators to conduct 150 phase I-IV trials for the prevention, treatment and control of cancer. As a National Cancer Institute Community Clinical Oncology Program, the CCPC participates in cooperative group trials with approximately 150 patients enrolled per year. The CCPC also offers industry and intramural trials to Scott & White patients with cancer.
The CCPC supports 12 multi-disciplinary cancer teams including:
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Patients are cared for by a collaborative team of disease specialists who are highly trained and experienced in treating these types of cancer. The team members serve each patient to ensure than an optimal treatment plan is given with a focus on compassionate, high quality care.
- Education and community outreach is another component of the CCPC. Health educators and outreach coordinators provide cancer prevention and screening information at community events, health fairs and through internal and external publications and websites. Additionally, an annual cancer-screening event is supported by the CCPC to offer free screenings to our uninsured community. Tobacco cessation programs and information are also a major focus for our educators.
- The Tumor Registry is a critical component of the CCPC, functioning to track and trend the incidence of cancer at Scott & White and capture cancer patient data. The database is a highly valuable toll in tracking cancer patients and is often used by physicians to examine the incidences of cancer in the Central Texas community.
- OriGENal voice: Girls Speaking Out Against Big Tobacco is a new campaign supported by the Texas Cancer Council that addresses the issue of youth smoking in Bell County especially among young women. Thanks to numerous community partners, schools, committed educators and the girls who have helped shape the campaign, oriGENal voice is now recognized for its youth-driven expressions that speak out against BIG Tobacco helping girls (and their girl and guy friends) to find a voice, stay true to themselves and their friends and fight back against the dangers of smoking!
- Designs of Hope, A Childrens Projectis a special project dedicated to children with cancer and blood disorders. The project generates funds to provide these children and their families with a variety of supportive services not commonly available in the medical setting. The programs efforts are a direct result of the artwork drawn by pediatric patients with cancer and blood disorders at Scott & White. All proceeds help sustain the needs of children by supporting important services and activities such as: summer camps, picnics, computers, wigs, TVs, movies, meal and gas vouchers, academic scholarships and other items not provided through routine hospital and clinic budgets.
- The Marrow Donor Program registers potential marrow or blood stem cell donors into the national registry. The goal of the registry is to find a matched donor for every patient who needs a stem cell transplant. A blood sample taken by fingerstick or venipuncture is needed to tissue type each donor.
Clinical Laboratory Science
The program in Clinical Laboratory Science is an accredited one-year course-of-study that prepares students to work as professionals in all areas of the clinical laboratory, including clinical chemistry, hematology, blood banking, phlebotomy, microbiology, immunology and urinalysis. The bachelors level Program is accredited by the National Accrediting Agency for Clinical Laboratory Science (NAACLS) and is affiliated with two other clinical training sites and seven academic institutions. Students with a bachelors degree and students in their senior year of academic clinical laboratory science degree programs are accepted into the program. Many of the graduates have worked or are currently working in Scott & White laboratories.
Clinical Research Support
A Clinical Research Coordinator (CRC), or study coordinator, works with the investigator at a research site within the Scott & White System. Many research coordinators are nurses, while others have varied undergraduate and post-graduate degrees, often in other health care fields. The CRC is responsible for the orchestration of every aspect of the clinical research project from inception to completion. Each research project must be organized and coordinated at the site within the rules and guidelines stipulated by State and Federal governments and International guidelines. They schedule patient appointments, evaluate the patient's eligibility for the study, instruct the patient on what the study requirements are, ensure the patient is fully informed about the research project and collect data for the study. Data may be simple values like heart rates or more complex like physical exams.
A study coordinator is:
- Generally responsible for transcribing information from the medical records onto special data collection forms and for the transmission of data to the sponsoring agencies.
- The primary contact at the study site for questions regarding the clinical study from both the sponsor of the study or a patient participating.
A successful CRC will have: an understanding of the need for confidentiality and integrity, excellent verbal communication skills, organizational skills, ability to work well with many people, attention to detail, knowledge of the specific therapeutic area, generally, a nursing degree or other health care background, working knowledge of State, Federal and International laws and guidelines, which govern clinical research and know where and whom to go to for guidance and direction, e.g. Research Compliance.
Clinical Staff Development/Nursing Research
Clinical Staff Development and Nursing Research optimizes a nurse's contact with resources for education and research. In the area of nursing education, we provide an extensive nursing orientation followed by the nurse being precepted on the unit for a minimum of the first six weeks of their employment. Each of the hospital units has a clinical educator assigned to their area to address ongoing educational issues that impact nursing, such as policy and procedure changes, new equipment use and education related to specific disease processes and medications.
On the research side, our research associate chairs the Evidence Based Nursing Research Council. This council is instrumental in resolving practice questions/issues in one of two ways. First, when a question arises, a literature review reveals the level of evidence. If there is sufficient evidence, this may lead to a new policy, care pathway or standard of care implemented. If there is not enough evidence to address the issue, then the solution is to do a primary research study to gather evidence needed to solve the question/issue. Most research groups include staff nurses, educators and others.
We also have a collaborative partnership with Texas A&M Corpus Christi to achieve a Master's in Nursing Administration or Advanced Practice Nursing. Currently, there are over 85 students enrolled in the Temple program.
Continuing Medical Education
Continuing Medical Education (CME) supports physicians and other health care professionals in fulfilling their responsibilities to provide personalized, comprehensive, high quality patient care. CME is responsible for more than 200 directly sponsored activities and 18 jointly sponsored activities annually. The kinds of activities range from accreditation and oversight of 18 regularly scheduled conferences to production of 12 lectureships. Thereare 28 extramural programs, many of them in Temple, but also, programs are held in Austin, San Antonio, South Padre Island and Crested Butte, Colorado.
The CME Department is also responsible for Advanced Life Support Courses. Approximately 12 Advanced Trauma Life Support (ATLS) courses are offered annualy, 25 Pediatric Advanced Life Support (PALS) courses are offered and approximately 30 Advanced Cardiac Life Support courses (ACLS) are offered in Temple as well as out-of-town locations. A newer course, the Fundamentals of Critical Care (FCCS), began two years ago and is held nine times a year.
Continuing Nursing Education
Continuing Nursing Education (CNE) supports the continuing education needs of the nurses at Scott & White as well as in the community. Scott & White is an approved provider of continuing nursing education by the Texas Nurses Association, an accredited approver by the American Nurses Credentialing Center's Commission on Accreditation. Scott & White provides approximately 1300 contact hours yearly through 190 activties. Many of these activities are marketed and accept attendees from outside of Scott & White.
Effectiveness Registry
The staff uses a unique multidisciplinary research-team approach to assist busy clinicians in conducting effectiveness clinical trials that aim at determining the effectiveness of newly marketed and FDA approved drugs or newly introduced therapies compared to current practice. The staff assists with protocol development, study submissions, research data collection, performs patient follow-up as required by the study, carries out statistical analyses and assists with the dissemination of results, i.e., publications and presentations.
Grants Administration Office
The Grants Administration Office (GAO) encompasses a variety of services to assist the Scott & White researcher community. Initially, the GAO will assist the researcher(s) in acquiring funds for their research project. This may be in the form of locating potential funding sources, both internal and external, or assisting in the grant submission application called ImedRIS for processing. ImedRIS is the electronic grant application for Scott & White employees available online through the in-site web page for Research & Eduction. The GAO is familiar with and experienced in submission to the NIH and other major funding sources. The GAO will also assist in producing a working budget through Budget Development, as well as securing contracts and negotiation efforts for outside providers through Contracts Administration. In addition, when the need to report research findings arises, the GAO provides medical editing, manuscript preparation and submission via the Publications Department. The GAO is a service to all Scott & White researchers and the office can assist researchers through the entire process, if needed, or any specific area with which they might require assistance.
Graphic Services
Graphic Services is located on the first floor of the hospital behind Sid Richardson auditorium. Clipart or hand-drawn work can be done to accompany slides and prints to provide a personalized touch for presentations. Picture mounting and posters should be handled through this department. Art work and illustrations are also available. Graphic Services does everything from artwork and full color medical illustrations, to anatomical structures, certificates and hall signs.
Medical Education
Medical Education includes the Graduate Medical Education (GME) Administrative Office, Graduate Medical Education (GME) Residency Programs and The Texas A&M Health Science Center College of Medicine (TAMHSC-COM) Coordinators. There are currently 29 full-time Medical Education staff members.
Working closely with the Temple Deans Office, the Office of Medical Education, the Office of Academic Affairs, the TAMHSC-COM Student Affairs Office and the Director for Graduate Medical Education, the GME Administrative Office directs the day-to-day activities of the department, including tracking of TAMHSC-COM teaching hours, resident duty hours, administration of benefits, contracts, teaching affiliations, tracking resident rotations for reimbursement purposes and implementing requirements to maintain institutional and program accreditation through the Accreditation Council for Graduate Medical Education (ACGME).
The office also creates and maintains databases to facilitate those tasks and provides training and support to faculty, residents and GME and TAMHSC-COM coordinators in the use of residency and student management software. Additionally, the office prepares and monitors departmental budgets, manages the orientation of new residents, compiles and distributes weekly call and conference schedules and works with Human Resources to initiate and monitor employment, compensation and benefits for residents and medical education coordinators. The office is also responsible for maintaining permanent training records on all residents and fellows.
Graduate Medical Education Residency Program (GME)
Scott & White sponsors 314 residents and fellows in 26 ACGME-accredited programs, podiatry, pharmacy and psychology. It is the task of the GME coordinators to provide administrative support for the residency program directors, administer ACGME program requirements, including tracking attendance and duty hours, managing recruiting and program orientation for new residents, maintaining resident certification, licensure and training files, tracking rotations and evaluations, arranging conferences and monitoring attendance, scheduling guest speakers, administering in-training examinations and ensuring compliance with Scott & White, GME and departmental policies and procedures. Professional certification for GME surgical coordinators has recently been established; national certification for all specialties and GME administrative office staff will be in place in 2006.
Medical Library
The Medical Library is located on the third floor of the Medical Education Center. It is open Monday through Friday from 8 a.m. - 6 p.m. and is closed on holidays and weekends. The Medical Library was established about 1919 when Dr. Arthur C. Scott asked that the physicians on staff donate their medical books and papers to form the collection. Miss Nobia Latta was the first librarian on record. Later, about 1984, it was named after Dr. Richard D. Haines, a former president, trustee and governor of Scott and White Memorial Hospital, and the Scott, Sherwood and Brindley Foundation.
The Library was first housed on the second floor of Scott and White's original clinic building, the Woodson Building. Later, the Library moved to the West Building and then to the small stucco building next to it. These buildings were located near the downtown Temple area. In 1963 Scott & White moved to its current building on the Hill, about three miles south of the old Scott & White. In February of 1998, the Medical Library moved to a new location, its fifth move, near the Plant Services and Engineering department.
In March 2003, the Medical Library moved again, this time to the third floor of the Medical Education Center at Scott & White. The collection consists of almost 48,500 book and journal volumes, approximately 535 print subscriptions, 300 electronic books, and 1500 electronic journals . Library staff provide a full range of services, including mediated and end-user literature searching, photocopy, interlibrary loan, educational programs and access to the Internet.
Office of Educational Development
The Office of Educational Development (OED) supports, promotes and enhances the educational programs of the College of Medicine through the provision of information, consultation and program development to individual faculty, departments and all affiliated teaching sites. The OED supports faculty/resident development conferences and workshops and provides online educational resources for teaching faculty. Some of its responsibilities include: conducting internal reviews of undergraduate and graduate medical education programs; conducting and supporting medical education research projects and educational grants; assisting in the development of posters, presentations and publications of research projects; teaching and evaluating clinical skills of medical students and residents at the Temple College Clinical Simulation Center; providing online resident/medical student orientation material, joint conferences and patient safety curricula.
Office of Research Laboratory Compliance/Post-Docs
The Research Technical Support (RTS) department provides administrative and safety coordination, personnel training and core equipment support to the basic medical research laboratories. The office provides assistance to investigators in safely setting up their research protocols and works with investigators to insure that new projects meet the safety regulations of the institution, state and/or federal government. In addition, the office helps investigators with the acquisition or repair of shared laboratory equipment, the dissemination of policy or procedural information, as well as training and staffing needs.
Pastoral Services
Pastoral and spiritual services are available to patients through the Department of Pastoral Services. A mutually empowering team called to ministry staffs the department. The mission of the department is to "provide competent chaplaincy that includes spiritual care and clinical pastoral education.
Pastoral and spiritual care is comprehensive, including and not limited to, initial patient visits, follow-up visits, code calls, death calls, grief counseling, family care, supportive care to hospital staff, education, worship services, spiritual counseling, community referrals, sacramental ministry, research and participation as a health care team representative.
The Scott & White Clinical Pastoral Education (CPE) Program, is accredited by the Association of Clinical Pastoral Education, Inc., as an interfaith professional education for ministry. It brings ministers of all faiths into supervised encounters with persons in crisis. CPE combines theology, the behavioral sciences, ethics, group dynamics and other subjects as students engage in reflection on their ministry. Out of an intense involvement with persons in need and the feedback from peers and supervisors, CPE students gain an awareness of themselves as persons and of the needs of those to whom they minister. From theological reflection on specific human situations, they gain a new understanding of ministry. Within the interdisciplinary team process of helping persons, they develop skills in interpersonal and interprofessional relationships.
Photographic Services
Photographic Services is located in Building 17. They are open Monday through Friday from 7:30 a.m. - 5 p.m. and are closed on holidays and weekends. A photographer is on call and may be reached at pager 1249 or pager 50 when the need is urgent (related to patient care) and occurs outside normal business hours. Services include editorial photos for print and clinical photography, bioscience photography, 35mm slides from PowerPoint, conversion of 35mm slides to PowerPoint and Corporate Photography.
Poison Center
The Central Texas Poison Center serves the 2.4 million residents of central Texas. Each day, nurses and pharmacists in the Poison Center answer phone calls from worried parents, care givers and patients. When a two year old eats his bottle of vitamins, we are called. When a worker is exposed to a chemical in an industrial accident, we are called. When an elderly person accidently takes their medication twice, we are called. In addition, the Poison Center is called by physicians and nurses from area hospitals. The patient may have intentionally taken a very large volume of medication or has been bitten by a snake. Each year, staff answer over 40,000 phone calls and place another 40,000 call-backs. The Poison Center also provides community and professional education programs. Our community educator goes out to schools and community groups teaching poison prevention. Staff lecture at and are faculty with the TAMHSC-COM and the UT College of Pharmacy. As the hub of the Texas Poison Center Network, we support the electronic infrastructure for all six centers. The Poison Center is supported by grants from the Texas Department of State Health Services, the Federal Health Resources and Services Administration and Scott & White.
The Texas A&M Health Science Center College of Medicine (TAMHSC-COM)
Scott & White is the main clinical teaching campus for approximately 140 third and fourth-year TAMHSC-COM medical students. TAMHSC-COM Coordinators work with the Student Affairs Offices in Temple and College Station and interact with the Office of Academic Affairs and the Office of Educational Development to manage mentoring, teaching, testing, evaluation and rotation activities for TAMHSC-COM medical students. They are required to record and report grades for student clerkships and elective rotations. They are also responsible for collecting and reporting teaching hours for faculty to the GME administrative office. There is currently a Clerkship Coordinator Certification Program available through the American Association of Medical Colleges.
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