Visitor Guide to the Baylor Scott & White Medical Center- Taylor Campus
Whether you’re here for an appointment or to visit a patient, we want to make your stay with us as easy as possible. If you require assistance making an appointment, please call 866-509-9191 or 512-352-7611.You can also call one of our local clinics or request an appointment online.
Information for Patients
Regular visiting hours are 7:30 a.m. – 8:30 p.m.
Diabetes Education: 512-352-7611, ext. 222
Skilled Nursing Services: 512-352-4768 or 512-352-4772
To schedule an appointment, call 512-352-4000 or request an online appointment.
Patient Financial Services will handle all patient billing questions or concerns. Staff members are ready to answer your questions and will work with you to ensure you have full access to our services.
We have compiled a list of the most frequently asked questions regarding Patient Financial Services. If your question is not answered on the FAQ page, please contact us at 1-800-994-0371. Patient Account Representatives are available to answer questions regarding bills or other account concerns Monday through Friday, 8 a.m. - 5 p.m.
The Gift Shop, located in the main lobby of the hospital, sells small food items and snacks. Visitors may also order food trays from the dietary department. Contact your nurse for assistance. There is also a large variety of food establishments that will deliver food to the main entrance of the hospital.
If you have questions or concerns, contact Patient Relations at 512-509-0419.
Baylor Scott & White Health is a teaching institution. On occasion, care may be provided by students because they are in an approved education program. A Baylor Scott & White staff member will always be involved in all aspects of care in addition to student care given.
An ATM is located in the lobby of the emergency department on the first floor.
To volunteer at the gift shop at the Baylor Scott & White Medical Center- Taylor, please call 512-352-7611 ext. 4091 or complete the volunteer application and return to:
300 University Blvd.
Round Rock, TX 78665
Located on the first floor of the hospital near the main entrance. Toiletries, gifts, snacks and light meals available.
Hours: Monday – Friday, 8 a.m. – 2 p.m.
Security officers regularly patrol the Taylor campus. To inquire about lost or found items, please contact administration at 512-352-4715.
As a leader in promoting healthy lifestyles, Baylor Scott & White Health is the first Central Texas healthcare organization to make the move to a tobacco-free environment. For the health of all, Baylor Scott & White Health asks that you refrain from indoor and outdoor tobacco use while on the property of any Baylor Scott & White facility.
Public-use telephones can be found in the emergency department lobby on the first floor.