Visitor Guide to the Round Rock Campus

Welcome to Scott & White!

Whether you're here for an appointment or to visit a patient, our aim is to make your stay as easy as possible. For further assistance with an upcoming visit or to request an appointment, call us at 866-509-9191 or 512-509-0200. You can also call one of our local clinics or request an appointment online.


Visiting Hours

Regular visiting hours are 10 a.m. – 8 p.m. Visiting hours may vary in certain units. Please check with the nurse in charge.


Housing and Lodging Options in Round Rock

Image of the Hilton Garden Inn - Austin/Round RockHilton Garden Inn - Austin/Round Rock

2310 N. I-35
Round Rock, TX 78681
Phone: 512-341-8200

La Quinta Inn & Suites - Round Rock North
2004 N. IH-35 at Sam Bass
Phone: 512-255-6666

A 10% discount is available to Scott & White patients, staff and visitors. Book any location nationwide.

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Discharge Information

Small equipment items are available that are not intended to be disposable or taken home on discharge. These items include: remote controls for TV, telephone, heating pads, clocks, calendars, linens and pillows

Other items are one-patient use items which you are welcome to take home with you. These items include: plastic bedpans, urinals, emesis basins and bath basins. Dressings and other hospital supplies may be given to you by your nurse or other staff.

Usual discharge time is before 11:00 a.m. but depends on your physician and other care givers completing your care. You will receive instructions from your physician and nurses as well as other members of the care team on the day of discharge. Please do not leave the unit until you have been given these instructions in writing by the R.N. on duty.


Food and Dining Options

Scott & White Healthcare - Round Rock Cafe

Located on the first floor of the hospital near the Healing Garden.

Monday - Friday
Breakfast: 6:30 a.m. - 10 a.m.
Lunch: 11 a.m. - 2 p.m.
Snacks: 2 p.m. - 7:30 p.m.

Saturday and Sunday
Breakfast: 7 a.m. - 10 a.m.
Lunch: 11 a.m. - 1 p.m.

The Cafe features a variety of dining options, including: home-cooked meals, homemade pizza and freshly packaged to-go sandwiches, salads and fruit items.

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Patient Relations

If you have questions or concerns, contact Patient Relations at 512-509-0419.


Patient Rooms and Privacy

To assure privacy for each patient in a two-person room, visitors are not allowed to spend the night in semi-private rooms. Additionally, there are times when visitors will be asked to leave the room when the other patient is receiving care.

Your name may appear on a census board at the nursing desk to assist all of your care givers as they organize your care. If you wish your name not to appear on this board, your room door or other areas, please inform the nursing staff. The omission of your name will in no way compromise your care. Likewise, if for any reason you wish your admission as a patient at Scott & White not to be made known should you receive telephone calls or inquiries, please tell the nursing staff who will notify the hospital telephone operator.


Pharmacies

Round Rock Pharmacy

Located across the street from the Round Rock campus.
425 University Blvd.

Monday - Friday, 9 a.m. - 6 p.m.
Saturday, 9 a.m. - 1 p.m.

512-509-0200

View all area pharmacies

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Student Involvement

Scott & White is a teaching institution. On occasion, care may be provided by students because they are in an approved education program. A Scott & White staff member will always be involved in all aspects of care in addition to student care given.


ATM

Located on the first floor of the hospital between the Gift Shop and Chapel.

Accepted cards: Interact, Pulse, Plus, Mpact, Cirrus, Diners Club, VISA and MasterCard.


Care-a-Van Shuttle Service

For more information, call 512-509-RIDE (7433). No appointment is necessary.

Download a Care-a-Van Shuttle Service schedule PDF Document

 


Gift Shop

Located on the first floor of the hospital near the Information Desk.

Monday - Friday, 9:30 a.m. - 6:30 p.m.

Phone: 512-509-9137

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Security and Lost and Found

Security officers are availabe 24 hours a day at 512-509-9044. The Security Office is located near the Emergency Room.

Emergencies
512-509-9000

Lost and Found
512-509-9044


Smoking Policy

As a leader in promoting healthy lifestyles, Scott & White is the first Central Texas healthcare organization to make the move to a tobacco-free environment. For the health of all, Scott & White asks that you refrain from indoor and outdoor tobacco use while on the property of any Scott & White facility.

Learn more about Enuff of the Puff , Scott & White's tobacco-free initiative led by the Wellness Team.


Telephones

Public-use telephones can be found at Information booths located within Clinic and Hospital entrances.

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