Pre-Register for Your Appointment

Pre-Register Today

To pre-register, call us at
254-724-6022or toll free at 1-844-211-1790

Monday to Thursday
8 a.m.-12 p.m.; 12:45-5:30 p.m.

Friday and Saturday
 8 a.m -12 p.m.; 12:45-4:30 p.m

We offer pre-registration for your scheduled upcoming appointment.  Pre-registering for your appointment shortens the check-in process at the facility and provides you information about your benefits and an estimate of your cost of care prior to service. It only takes 10 to 15 minutes to complete. Follow the guidelines below to expedite the pre-registration and appointment experience.

Please note if you do not initiate the pre-registration process with us, a representative from our Pre-Registration Department may call you to obtain the necessary information for the registration process.

All information is secure and confidential.

Items to Have on Hand to Complete Pre-RegistrationItems to Have on Hand to Complete Pre-Registration

  • Insurance card and driver’s license
  • The name of the doctor who ordered your procedure
  • The date of your appointment
  • Emergency contact information – name, address and phone number of someone who can be contacted in the event of an emergency

Benefits of Pre-RegistrationBenefits of Pre-Registration

As a service to you, during the pre-registration call, we will attempt to verify your insurance benefits and eligibility and resolve any insurance concerns prior to your scheduled appointment.

What to Expect on the Day of Your ServiceWhat to Expect on the Day of Your Service

Once you are pre-registered, on the day of your service, please check in at registration. A Baylor Scott & White Access Services representative will help you complete the final step in your registration, which includes:

  • Scanning your driver’s license and insurance card(s) in our system. Remember to bring your insurance card(s) with you each time you come for services at Baylor Scott & White;
  • Signing consent forms; and
  • Finalizing financial arrangements before proceeding to the department.

Please note if your physician requires pre-admission testing (PAT) or pre-operative testing or if you are not sure, you should speak with a pre-admission/pre-operative testing nurse at the facility where your procedure is scheduled to determine if an assessment is necessary and for further information.

Do You Have Provider-Based Billing?Do You Have Provider-Based Billing?

If you are receiving care at one of Baylor Scott & White Health’s “Provider-Based” locations, there may be a hospital facility charge as well as a physician or other licensed practitioner professional charge for outpatient services or procedures since these locations are considered outpatient departments of the hospital. Consequently, you may be financially responsible for a separate deductible and co-insurance payment for the hospital services, in addition to the physician or other licensed practitioner bill.

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