Patient Registration and Billing Center

Contact Us

To discuss your account with us or ask a question not answered here, please contact our Customer Service Department anytime Monday to Friday from 8‐11:30 a.m. and 12:30‐5 p.m. at 1-800-994-0371.

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Welcome to Baylor Scott & White Health's Patient Registration and Billing Center. The information provided here will help you prepare for your visit with us and answer your billing and finance questions. We encourage you to read through these pages and learn more about expediting the check-in process at registration, estimating and managing the costs of your services, and understanding the billing process.

> Read our welcome letter from Baylor Scott & White's Centralized Business Services


The pre-registration process assists us in preparing for your visit, saving you valuable time during the day of your test or surgical procedure.

Billing and Financial Assistance Options

You can pay your bill online, by phone, mail or in person at the Baylor Scott & White facility where you received your services.

We offer a variety of financial assistance options to our patients who are uninsured or underinsured.

Frequently Asked Questions

We make every effort to assist you with your billing questions so you can better understand your billing statement, payment options and financial terminology.