How will I know how much I owe?
Scott & White will verify for active medical coverage with your health plan and will provide information regarding your coverage and an estimate of the amount you may owe for your clinic or hospital service. This amount may include a deductible, co-insurance, co-payment, charges for non-covered services and any outstanding balance amount. You may be asked for payment of this amount prior to or during registration, check out during your clinic visit or discharge from the hospital.
After your health plan has processed your clinic/hospital bill, it will send you an "Explanation of Benefits" notice that provides the amount that has been paid, any non-covered or denied amounts and the remaining balance that you owe. Please review this carefully and call your health plan or the hospital immediately if you have questions or concerns. The hospital also will send you a bill for any remaining amount due (deductible, co-insurance, co-payment, non-covered charges, outstanding amounts).