Scott & White Healthcare transforming how it delivers care

- MyChart™ gives patients online access to portions of medical record -

CENTRAL TEXAS – Scott & White Healthcare is changing the way it delivers care to patients in Central Texas with a new patient portal, called Scott & White MyChart, allowing patients to go online, schedule appointments and receive reminders, obtain lab results, communicate with their doctors, order prescription refills as well as utilize a free mobile application.  Scott & White’s Round Rock Region, which includes Taylor, is the first in the Scott & White system to offer MyChart to patients as of June 2013, joining other major national health systems known for their leadership in the coordinated, integrated delivery of medical care. 

"We’re arming patients with the tools they need to become more engaged in decisions about their medical care and completely re-engineering the way we provide care to our Central Texas community," said Matthew Chambers, Chief Information Officer at Scott & White Healthcare. "The needs of patients who retrieve health information have changed and they require more convenient access to services via mobile devices and other technology."

Patients within the Scott & White Healthcare – Round Rock Region, which includes clinics and hospitals in Georgetown, North Austin, Hutto, Pflugerville, Lago Vista, Taylor, Leander and Cedar Park, who have been seen by a physician since June  1and given an assigned activation code can now log in at There’s no obligation for patients to use Scott & White MyChart and they can decline the offer of an access code. Currently, Scott & White is activating about 100 of their patients each day on Scott & White MyChart and, as of July 8, Scott & White had 4,208 active accounts.

Scott & White MyChart offers patients personalized and secure online access to portions of their medical records and enables them to manage and receive information about their health.  Once a patient has been seen in the new system, they can request an access code to set up their Scott & White MyChart account.  Once activated, patients can electronically request and cancel appointments, view health histories, see records of immunizations, allergies and medications, view test results. Patients also can order prescription refills through the system and have them electronically sent to their pharmacy of choice. It’s important to note that patients will see only future medical records once they log in. 

"Health care today is more complex than ever and patients have multiple physicians caring for a variety of different health issues," said Rob Watson, MD, Chief Medical Officer for Scott & White Healthcare - Round Rock Region. "Having an integrated, instantly updated medical record allows us, as physicians, the access we need to all of our patient’s health records. This assimilation of information is critical to avoid redundancy, make accurate decisions, and utilize our patient’s valuable time efficiently."

 As of August 1, the new Scott & White Hospital – College Station, which officially opens on August 19, and its area clinics throughout College Station and Brenham have now gone live with Epic. Scott & White Hospital – Temple and its regional clinics will launch in early 2014. For questions or concerns about MyChart, Scott & White Round Rock area patients can call 1-855-691-0180.   Frequently asked questions and enrollment information:  

About Scott & White Healthcare
Scott & White Healthcare is a non-profit collaborative health care system established in 1897 in Temple, Texas.  Among the leading health systems encompassing one of the nation's largest multi-specialty group practices, Scott & White provides personalized, comprehensive health care enhanced by medical education and research.  Scott & White Healthcare includes 12 acute care hospital sites, one emergency hospital site, two additional announced facilities, and over 140 clinics at more than 70 primary care and specialty clinic locations throughout Central Texas providing adult and pediatric care in 46 medical specialties.  Integrated, high-quality care is delivered by a dedicated staff of more than 14,000 (including approximately 1,200 physicians and scientists and more than 300 specialized health care providers). Get the latest news from Scott & White Healthcare by visiting our online newsroom, news blog or on Twitter (@swhealthcare).

Scott & White, A World of Healing

For more information, contact:

Katherine Voss
Media and Public Relations
Scott & White Healthcare

August 7, 2013

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