Refer a Patient for Home Care

Qualifications for Home Care Services

Our mission is to provide the highest quality, most personalized healthcare to individuals, while promoting independence in the comfort of their own home. Yet, patients must meet the following criteria to receive Home Care services.

  • Be homebound
  • Have acute medical need
  • Require skilled nursing or therapy
  • Be supervised by a primary care physician or specialist

The patient’s medical condition and health insurance coverage determine the types of services provided. Scott & White Home Care accepts all major insurance plans, including:

  • Medicare
  • Medicaid
  • Scott & White Health Plan
  • Tricare
  • Aetna
  • Blue Cross Blue Shield
  • Humana
  • Workers' Compensation

To determine if a specific plan is accepted, please call 254-724-4090. 


Process for Coordinating a Referral

Are you the patient or caregiver?

Contact Scott & White Home Care for assistance and will provide information on our services and reach out to the patient’s specialist or primary care provider. Regardless of your Home Care needs, please call 800-299-2003 for assistance.

Are you in private practice?

If you have questions, you will be directed to your area Physician Liaison.

Are you a Scott & White physician?

When a Scott & White physician recommends Scott & White Home Care for a patient, the patient is offered advantages in service that are not available through any other home care provider.

Both the Home Care team and the Scott & White staff members at other sites have unique access to Scott & White’s electronic medical records (EMR) system. This means there is no need to spend time faxing medical records. Our team has the patient’s information at our finger tips.

If you select an outside home care service, you will likely need to complete paperwork or phone in your referral. Scott & White Home Care takes this burden off your busy schedule. While you may prefer to call in your referrals, we are the only home care provider that lets you use DWP to submit your referral!

Scott & White physicians and patients will enjoy the ease of DWP for coordinating referrals. A staff member may send the referral through DWP by selecting the facility as “Memorial Hospital.” In the next option you will see a drop down box where you can select Home Care .

You can also make a referral by calling 800-299-2033 .

Scott & White Home Care welcomes your questions and is always ready to assist. Please contact us at 800-299-2033 for further information.


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